Terms and Conditions

By using blackmailusa.com or engaging our services, you (“Client”) agree to these Terms and Conditions (“Terms”). These Terms govern your relationship with Blackmail USA (“Company,” “We,” “Us,” or “Our”). Please read carefully.

1. Service Agreement Requirements

To engage our cyber security resolution services, you must:

Sign a Digital Contract: A service agreement, signed digitally, details the investigative scope, fees, and terms.
Complete Voice Authorization: You must verbally confirm your understanding and acceptance of the service agreement.
Services will not begin until both are received, ensuring explicit consent and mutual understanding.

2. SMS Communications and Opt-Out

By providing your phone number, you consent to receive text messages for case updates, support, or promotional offers.

Opt-In Process:
Website contact forms include: “I consent to receive text messages from Blackmail USA for case updates. Message and data rates may apply. Reply ‘STOP’ to opt out.”
A double opt-in SMS confirms consent (e.g., “Blackmail USA: Reply YES to receive updates or STOP to opt out”).
Signed contracts and voice authorizations reinforce SMS consent.
Opt-Out Process:
Reply “STOP” to any SMS to unsubscribe instantly.
Alternatively, email info@blackmailusa.com or call 1-866-995-9781
Opt-out requests are processed within 10 business days.
Message Frequency: 2-5 messages/month, varying by case needs.

3. Client Responsibilities

You agree to:

Provide accurate and complete information for investigations.
Grant access to authorized devices or accounts, as specified in the service agreement.
Confirm you have legal authority over provided devices/accounts.
Engage services voluntarily, without coercion.
Failure to comply may result in service delays or termination.

4. Payment Terms

Payment Due: Full payment is required upon signing the service agreement unless a written payment plan is agreed.
Refund Policy: Services are non-refundable once work begins, except as specified in the digitally signed service agreement, which details refund eligibility.
Late Payments: Payments overdue by 7 days incur a 5% late fee per week.
Accepted Methods: debit/credit card deposits, bank wires, check and money orders.

5. Confidentiality

Your information is used solely for investigative services and kept confidential.
We disclose data only as required by law or with your written consent (e.g., for law enforcement).
Data is stored securely, accessible only to authorized personnel.

6. Liability Limitations

Investigative Nature: Our services are investigative only; we do not guarantee outcomes like stopping threats.
Liability Cap: Our liability is limited to the amount paid for services. We are not liable for indirect or consequential damages (e.g., emotional distress).
Indemnification: You indemnify us against claims from inaccurate information or unauthorized access you provide.

7. Governing Law and Dispute Resolution

Governing Law: Florida, USA law applies.
Dispute Resolution: Disputes are resolved via binding arbitration in Dover, Delaware, under American Arbitration Association rules. The prevailing party may recover reasonable attorney fees.

8. Additional Terms

No Legal Advice: We are not a law firm and do not provide legal advice. Consult a licensed attorney for legal matters.
International Clients: Data may be processed in the U.S. or other jurisdictions, per applicable privacy laws.
Force Majeure: We are not liable for delays due to events beyond our control (e.g., cyberattacks, natural disasters).

9. Amendments

We may update these Terms. Significant changes will be notified via email or website notice. Continued use constitutes acceptance.

10. Contact Us