Privacy Policy

At Blackmail USA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit blackmailusa.com or engage our services for sextortion and blackmail resolution. It also details our SMS communication practices, including how you can opt out, to comply with A2P 10DLC regulations.

1. Information We Collect

We collect only the information necessary to provide our investigative services:

Personal Information: Name, email address, phone number, and mailing address provided via our website forms, emails, or phone calls.
Case-Related Information: Details relevant to your sextortion or blackmail case, such as communications or digital evidence.
Website Usage Data: IP address, browser type, and pages visited, collected via cookies or analytics tools.

2. How We Collect Information

Directly from You: Through contact forms, service inquiries, or client onboarding (e.g., signed contracts, voice authorizations).
Automated Technologies: Cookies and similar tools track website interactions (see our Cookie Policy for details).

3. How We Use Your Information

We use your data to:

Deliver and improve our investigative services.
Communicate case updates via email, phone calls, or text messages (with your consent).
Send service-related or promotional messages, such as consultation reminders or safety tips.
Comply with legal obligations (e.g., law enforcement requests).
Enhance website functionality and user experience.
We do not share your data with third parties for their marketing purposes.

4. SMS Communications and Opt-Out

By providing your phone number through our website contact form, service agreement, or other channels, you consent to receive text messages from Blackmail USA for case updates, support, or promotional offers.

Opt-In Process:
Website forms include a consent statement: “By providing my phone number, I agree to receive text messages from Blackmail USA for case-related updates. Message and data rates may apply. Reply ‘STOP’ to opt out.”
After submission, we send a double opt-in SMS (e.g., “Blackmail USA: Reply YES to receive case updates via text or STOP to opt out. [blackmailusa.com/privacy-policy]”). You must reply “YES” to confirm consent.
Signed digital contracts and voice authorizations during onboarding further confirm your agreement to SMS communications.
Opt-Out Process:
Reply “STOP” to any SMS to unsubscribe immediately.
Alternatively, email info@blackmailusa.com or call 1-866-995-9781 to opt out.
We process opt-out requests within 10 business days, ensuring no further messages are sent unless you re-opt-in.
Message Frequency: Approximately 2-5 messages per month, depending on case activity.

5. Data Security

We use industry-standard measures to protect your data:

Encryption for sensitive information.
Secure servers with restricted access.
Regular security audits.

While we strive to ensure robust protection, no system is entirely risk-free. We are not liable for unauthorized access beyond our reasonable control, except in cases of gross negligence or willful misconduct.

6. Data Retention

We retain personal information only as long as necessary for service delivery or legal compliance, typically 5 years after case closure, after which it is securely deleted unless required by law.

7. Your Rights

You have the right to:

Access: Request a copy of your data.
Correct: Update inaccurate information.
Delete: Request data deletion, subject to legal obligations.
Opt-Out: Unsubscribe from SMS or marketing communications.
Contact us at info@blackmailusa.com to exercise these rights. We respond within 30 days, per applicable laws.

8. International Data Transfers

Based in Florida, USA, with offices in Delaware and San Jose, Costa Rica, we may transfer data to the U.S. or other jurisdictions for processing. We comply with international privacy laws using safeguards like standard contractual clauses.

9. Third-Party Disclosures

We share data only when necessary:

With service providers (e.g., IT or analytics) under strict confidentiality agreements.
To comply with legal requirements (e.g., court orders).
In business transactions (e.g., mergers), with your consent if required.

10. Children’s Privacy

Our services are for adults 18 and older. We do not knowingly collect data from minors and will delete it if discovered.

11. Policy Updates

We may update this Privacy Policy. Significant changes will be communicated via email or a website notice. Continued use of our services constitutes acceptance of the updated policy.

12. Liability Disclaimer

To the fullest extent permitted by law, Blackmail USA is not liable for unauthorized data access, disclosure, or loss, except in cases of gross negligence or willful misconduct. By using our services, you acknowledge these risks.

13. Contact Us